Just last year Giacom proudly became one of the primary previously step three suppliers having Sophos in britain. We caught up having Robert Marchant out of Tinder Business on their contact with altering Sophos licences out to Giacom.
Tinder Firm is actually an it assistance providers offering telecoms, They equipment, network structure plus to several enterprises. We’ve been a great Giacom mate for over five years.
Fantastic! Questions i have are always answered rapidly, and you can Giacom’s degree tips was in fact greatly great for our provider team. All of our Membership Manager Samantha Fleming directed united states in the direction of Giacom’s studies webinars, that are straightforward and easy so you’re able to break-down.
Financially we are really pleased with the simple buy buy process and you may monthly agreements. Instance, Sophie Rea from the money team has been very helpful during the making sure that the invoices usually line up with the percentage runs. Including we have never had any issues with levels operating, even for example when the an-end-member change their organization identity the party deal with they thus it generally does not result in one fee waits – the money people will always fuck in it.
We have been a great Sophos gold companion for approximately few years. Initially i looked at enough cybersecurity solutions and you may Sophos are the first choice – the solution cluster price they very.
Whenever Sophos revealed they would be utilizing providers as opposed to providing they lead to united states, our Sophos Membership Movie director accessible to function with the newest key having all of us.
So we was establish which have another Cloud Supplier (CSP) distinct from Giacom. Initially we failed to attention as this CSP had pretty good on the internet reviews – nonetheless they turned into a horror! In the 1st 6 months we had products like step three additional nonresponsive Account Managers, price misquotes, borrowing from the bank cards not-being honoured , licences not being activated, and a lot more. Including, one of the avoid-users was wishing over monthly due to their the fresh Sophos licences, and we had been going after for it day-after-day – it absolutely was an absolute almighty faff!
Once we comprehend within the Giacom’s publication that they was basically and Sophos suppliers, we returned contact with Samantha to assist you switch-over.
Samantha and you can Sophie was in fact quite beneficial in getting us set up having Sophos, and the Sophos Specialist people was in fact great which have getting us appropriate rates and you can answering our questions. Top honors moments with Giacom are good, in 24 hours or less we are able to trigger our very own Sophos licences – in place of the prior merchant where we could feel prepared days.
Example: Tinder Business advises provisioning Sophos as a consequence of Giacom
Including Giacom’s files was easier and easier so you’re able to procedure. Our early in the day Sophos provider had longer and you will perplexing get buy models, however, Giacom’s forms try simple and fast to fill out.
“Altering all of our Sophos agreements over to Giacom provides definitely spared all of us some time worry! There isn’t to consider looking forward to people points in order to become fixed and i also try not to spend your time going after responses informal including Used to do at my earlier in the day CSP.”
Giacom resolve any technical things very quickly. Emma Hadley from the Financing group and Tracey Seymour regarding Sophos Professional team currently handle all of our identity agreements, their speed and you may reliability has been a good assist!
Switching all of our Sophos deals out over Giacom has however saved you some time and worry! It is good knowing that in 24 hours or less out-of completing an excellent PO the latest Sophos team commonly activate the transaction in place of procedure. I don’t have to worry about waiting around for one affairs to help you become solved and that i dont spend time chasing after solutions informal such as for instance I did at my prior CSP.
Along with Giacom enjoys you cutting-edge with the any of the product up-dates or change. A current example occurs when Samantha aided us disperse the Microsoft 365 licences over to Microsoft’s The fresh Business Feel (NCE) and you will waiting you towards the NCE price change.
Through Giacom we could bring our very own stop-users very last minute signal ups so you’re able to Sophos, as the there isn’t any holding out. Including, they have a choice of either term otherwise month-to-month Sophos licences to complement the business.
For Sophos and you can Microsoft 365 undoubtedly, this service membership is fantastic. The staff exactly who I’ve verbal so you’re able to always have small solutions. Samantha always registers the phone and even assists me personally which have things that aren’t part of the lady go out-to-time. I might one hundred% definitely highly recommend Giacom!
To talk to your group regarding how we are able to assist your own organization, identical to i assisted Tinder Firm, fill out this type to help you consult a call right back.
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Inserted Workplace: Milton Entrance, 60 Chiswell Roadway, London, EC1Y 4AGCompany Zero. 03813447 Joined when you look at the The united kingdomt & Wales | VAT Matter: GB243658688
In the 2020, Giacom, DWS and you may Union Street turned area of the exact same selection of people, joining together around three route best choice – telecoms, cloud application attributes and you will affect charging you.